Every percentage point matters in ecommerce. When platforms take 5%, 10%, or even 15% of every sale, it significantly impacts your bottom line. The good news? You don't have to accept these fees as inevitable.
This guide shows you how to sell products online while minimising or eliminating platform fees—keeping more money where it belongs: in your pocket.
Understanding Ecommerce Fees
Before we discuss how to avoid fees, let's understand what you're typically paying:
Types of Fees
- Monthly subscription fees: Fixed costs just to keep your store running
- Transaction fees: A percentage of each sale taken by the platform
- Payment processing fees: What the payment processor charges (unavoidable)
- Listing fees: Charges for each product you list
- Final value fees: Additional percentage when an item sells
Typical Marketplace
Per transaction (plus payment processing)
Own Website
Platform fees (payment processing only)
The Real Impact of Fees
Let's look at a concrete example:
On a 15% fee marketplace:
Sale: £50.00
Platform fee (15%): -£7.50
Payment processing (2.9% + 30p): -£1.75
You receive: £40.75
On your own free website:
Sale: £50.00
Platform fee: £0.00
Payment processing (2.9% + 30p): -£1.75
You receive: £48.25
Difference: £7.50 more per sale
Over 100 sales, that's £750 in savings. Over 1,000 sales? £7,500. The numbers add up quickly.
How to Sell Without Platform Fees
Option 1: Build Your Own Free Website
The most effective way to eliminate platform fees is to have your own website. With free website builders, this costs nothing to set up.
Benefits:
- Zero platform transaction fees
- Complete control over your brand
- Own your customer relationships
- No competition from other sellers on the same page
What you still pay:
- Payment processor fees (typically 1.4-2.9% + small fixed fee)
- Optional: Web hosting (~£3-10/month)
- Optional: Domain name (~£10-15/year)
Option 2: Use Low-Fee Marketplaces Strategically
If you want marketplace exposure, some options have lower fees:
- Facebook Marketplace: No selling fees for most items
- Gumtree: Free listings for many categories
- Depop: 10% fee (lower than eBay for fashion)
However, even "low fee" marketplaces still take a cut. Your own website remains the fee-free option.
Option 3: Hybrid Approach
Many successful sellers use a combination:
- Use marketplaces for discovery and initial customer acquisition
- Direct repeat customers to your own website
- Offer a small discount for direct purchases (you're saving on fees anyway)
Smart Strategy
Include a card or flyer with marketplace orders directing customers to your website. "Order direct next time and save 5%!" Everyone wins—they get a discount, you pay lower fees.
Payment Processing: The Unavoidable Fee
Let's be clear: you can't completely eliminate all fees. Payment processors need to be paid. But you can minimise these costs:
Compare Payment Processors
- Stripe: 1.4% + 20p (European cards), 2.9% + 20p (non-European)
- PayPal: 2.9% + 30p standard, lower for higher volumes
- Square: 1.9% for online transactions
Negotiate on Volume
Once you're processing significant volume (typically £50,000+/year), most processors will negotiate better rates. It never hurts to ask.
Accept Bank Transfers
For high-value items or B2B sales, direct bank transfers have no fees. Just be cautious about shipping before funds clear.
What About "Free" Marketplaces?
Be careful with platforms that claim to be free. They often make money through:
- Promoted listings (pay to be seen)
- Premium features
- Payment processing markups
- Advertising your competitors to your customers
A "free" marketplace where your listing is buried unless you pay for promotion isn't really free.
Building Your Fee-Free Strategy
- Start with your own website: Use a free builder to create your online store
- Choose efficient payment processing: Compare rates and pick the best for your business
- Drive direct traffic: Invest in SEO, social media, and email marketing
- Convert marketplace buyers: Encourage them to buy directly next time
- Build your email list: Direct communication costs nothing
The Bottom Line
Platform fees are not inevitable. With free website builders and direct payment processing, you can sell online while keeping the vast majority of your revenue.
The mathematics are simple: every pound saved on fees is a pound of pure profit. Over time, these savings compound into significant advantages for your business.
"The most successful small businesses aren't the ones that make the most sales—they're the ones that keep the most from each sale."
Start Selling Fee-Free Today
Build your own online store for free and keep more of every sale.
Create Your Free Shop